Terms & Conditions
Return Policy
## Brotherbear Warehouse Terms of Service
**Effective Date: [Insert Date]**
Welcome to Brotherbear Warehouse! These Terms of Service ("Terms") govern your access to and use of our website and services. By using our website, you agree to be bound by these Terms.
### 1. Acceptance of Terms
By accessing and using Brotherbear Warehouse, you accept and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you should not use our website or services.
### 2. Changes to Terms
We reserve the right to modify these Terms at any time. We will notify you of any changes by posting the new Terms on our website. You are advised to review these Terms periodically for any changes. Your continued use of the website following the posting of changes will mean that you accept and agree to the changes.
### 3. Use of Our Website
#### Eligibility
You must be at least 18 years old to use our website. By using our website, you represent and warrant that you are at least 18 years old.
#### Account Registration
To access certain features of our website, you may be required to register for an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete. You are responsible for safeguarding your password and for any activities or actions under your account. You agree to notify us immediately of any unauthorized use of your account.
### 4. Products and Pricing
#### Product Descriptions
We attempt to be as accurate as possible in our product descriptions. However, we do not warrant that product descriptions or other content on our website is accurate, complete, reliable, current, or error-free.
#### Pricing
All prices are subject to change without notice. Prices may vary depending on promotions, discounts, and other factors. We reserve the right to correct any errors, inaccuracies, or omissions at any time, including after an order has been placed.
### 5. Orders and Payment
#### Order Acceptance
Your receipt of an order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. We reserve the right at any time after receipt of your order to accept or decline your order for any reason.
#### Payment Methods
We accept various payment methods through our secure payment gateway. By submitting your payment information, you authorize us to charge the specified amount to your chosen payment method.
### 6. Shipping and Delivery
#### Shipping Policy
We ship products within the United States and internationally, subject to applicable shipping restrictions. Shipping costs and delivery times vary depending on the shipping method selected and the destination.
#### Delivery Times
We strive to process and ship orders promptly. However, delivery times are estimates and are not guaranteed. We are not responsible for delays caused by shipping carriers or other factors beyond our control.
### 7. Returns and Refunds
#### Return Policy
We accept returns of unused and unopened products within 30 days of delivery. To initiate a return, please contact our customer service team. You are responsible for return shipping costs unless the return is due to our error.
#### Refunds
Refunds will be issued to the original payment method within a reasonable time after we receive and inspect the returned product. Shipping costs are non-refundable.
### 8. Intellectual Property
All content on our website, including text, graphics, logos, images, and software, is the property of Brotherbear Warehouse or its content suppliers and is protected by intellectual property laws. You may not use, reproduce, distribute, or create derivative works of any content without our express written permission.
### 9. Limitation of Liability
To the fullest extent permitted by law, Brotherbear Warehouse shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (i) your use or inability to use our website or services; (ii) any unauthorized access to or use of our servers and/or any personal information stored therein; (iii) any interruption or cessation of transmission to or from our website; (iv) any bugs, viruses, trojan horses, or the like that may be transmitted to or through our website by any third party; (v) any errors or omissions in any content or for any loss or damage incurred as a result of the use of any content posted, emailed, transmitted, or otherwise made available through our website.
### 10. Governing Law
These Terms shall be governed and construed in accordance with the laws of the State of [Insert State], without regard to its conflict of law principles.
### 11. Dispute Resolution
Any disputes arising out of or related to these Terms or your use of our website or services shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration shall take place in [Insert City, State], and the arbitrator's decision may be entered in any court of competent jurisdiction.
### 12. Contact Us
If you have any questions about these Terms, please contact us at:
Brotherbear Warehouse
260 Peachtree ST NW STE 2200
Atlanta, GA 30303
(404) 771-1437
By using our website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.
Privacy & Safety
Brotherbear Warehouse Privacy Policy
**Effective Date: July 15, 2024**
Brotherbear Warehouse ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.brotherbearwarehouse.com](https://www.brotherbearwarehouse.com) and use our services. By using our website and services, you agree to the terms of this Privacy Policy.
### 1. Information We Collect
We may collect various types of information in connection with your use of our website, including:
#### Personal Information
When you register on our website, place an order, subscribe to our newsletter, or engage in other activities, we may collect personal information, such as:
- Name
- Email address
- Mailing address
- Phone number
- Payment information (e.g., credit card details)
#### Non-Personal Information
We may also collect non-personal information that does not directly identify you, such as:
- Browser type and version
- Operating system
- IP address
- Pages visited and time spent on our site
- Referring/exit pages
- Date and time of visits
### 2. How We Use Your Information
We use the information we collect for various purposes, including:
- To process and fulfill your orders
- To communicate with you about your orders, inquiries, or requests
- To improve our website and services
- To send promotional emails and newsletters (you can opt out at any time)
- To monitor and analyze usage and trends to improve user experience
- To prevent fraudulent transactions and protect the security of our website
### 3. How We Share Your Information
We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:
- **Service Providers:** We may share your information with third-party service providers who assist us in operating our website, conducting our business, or servicing you. These service providers are obligated to protect your information and use it only for the purposes for which it was disclosed.
- **Legal Requirements:** We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
- **Business Transfers:** In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
### 4. Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.
### 5. Your Choices
#### Access and Update Information
You can access and update your personal information by logging into your account on our website.
#### Opt-Out of Marketing Communications
You can opt out of receiving promotional emails from us by following the unsubscribe link in the emails or by contacting us directly.
### 6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your web browser that enables the site's or service provider's systems to recognize your browser and capture and remember certain information.
You can choose to disable cookies through your browser settings. However, disabling cookies may affect the functionality of our website.
### 7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of these third-party sites. We encourage you to read the privacy policies of any third-party websites you visit.
### 8. Children's Privacy
Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information from our records.
### 9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes.
### 10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Brotherbear Warehouse
260 Peachtree ST NW STE 2200
Atlanta, GA 30303
help@brotherbearwarehouse.com
(404) 771-1437
By using our website and services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.
Payment Methods
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Credit / Debit Cards
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PAYPAL
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Offline Payments
Wholesale Inquiries
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